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Corporate
Security Training CST Business
School CST Industrial
Certificate IV in Business (Frontline Management)
Certificate IV in Security and Risk Management
Diploma of Security and Risk Management
Professional Development Training Programs:
Introduction to Effective Time Management
Effective Working Relationships
The Effectiveness of Teamwork
Capitalise of Continuous Improvement
Introduction to Project Management
Introduction to Risk Management
Operational Planning
Leading your Workplace
Health & Safety in the Workplace
Professional Customer Service for Professionals
Armed Holdup Awareness
Counter Terrorism Awareness
Conflict Resolution
Personal Safety for Women
Legal Awareness
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  Certificate IV in Business (Frontline Management) STOP PRESS! 5 DAY INTENSIVE PROGRAM. Take this opportunity to attend our NEW 5 day intensive Certificate IV in Business (Frontline Management). Your class contact training will be completed within one week. All that remains is for you to complete the external study component and undertake some workplace assessments. YES, it really is that easy! Details... Certificate IV in Security and Risk Management Look forward to a better future. Study a genuine tertiary qualification. Modern security professionals have an opportunity to attain a industry specific Certificate IV in Security and Risk Management. Details... Diploma of Security and Risk Management Establish your future now. Study a genuine tertiary qualification. Modern security professionals have an opportunity to attain a industry specific Diploma in Security and Risk Management. Details... Professional Development Training Programs: In response to the demands of the business community, CST Business School now offers customised professional development training. Incorporating industry best practice and presented by qualified and experienced facilitators, our professional development training programs address topics that are integral to a safe and successful workplace. Details... Introduction to Effective Time Management Before we jump into the typical phases in the standard, generic time management process, let's stand back a minute and briefly look at the role of time management in its overall context. This is more than an academic exercise - understanding this overall context for time management will significantly assist you to design and carry out your time management processes in the business or personal application. Details... Effective Working Relationships The first step in developing your workplace relationships is to identify your personal team player style. Without knowing what your style is, it is difficult to form effective relationships that will complement your strengths and weaknesses. Details... The Effectiveness of Teamwork Just like a sporting team, the most effective teams are made up of differant kinds of people with differant strengths and backgrounds who can contribute a variety of skills and experiences. It is also true that when people work together they are happier and more productive. Learn how to meet the challenge of reaching difficult targets, and be proud of what you achieve together, as a team. Details... Capitalise of Continuous Improvement Is your continuous improvement philosophy customer oriented? Do all members of your organisation systematically strive to manage continuous improvement through ongoing participation in problem solving efforts across functional and hierarchical boundaries? Learn and understand how to integrate the concepts of product quality, process control, quality assurance and quality improvement. Details... Introduction to Project Management What is Project Management? Broken down to its simplest form, project management is the co-ordinating of events to achieve a planned outcome. Based on that analogy, we are all project managers in some form. The end results of project management are all around us, from the dish that you used for your breakfast this morning to the transport that you used to get to work, the building you work in, the desk you may be sitting at and the chair that you are sitting in. Allow CST Business School to guide you through the process of managing projects. Details... Introduction to Risk Management Risk Managers utilise initial research to implement systems, policies and procedures that will contribute to risk reduction and ultimately improve the organisation's 'bottom line'. Understand the principles of Asset Protection; Risk Reduction and Threat Assessment as they apply to you organisation. Details... Operational Planning Planning is a part of everyone's life. We need to plan in order to ensure that we maximise the benefit received. Planning means factoring in all aspects of what need to happen in the future in order to ensure that it all gets done in the time available. In a business environment we use operational plans to ensure that targets are met within given time frames and to satisfactory quality standard. Details... Leading your Workplace It is expected that managers will have technical skills. The bigger test is in the way they manage people. This is perhaps the most critical and often the most elusive skill set of all. To succeed as a manager you must know how to bring out the best in people. This is both a skill and an art. How do you learn this artful skill? Let CST Business School show you. Details... Health & Safety in the Workplace What is a Hazard? A hazard is anything with the potential to cause harm to life, health or property. What is risk? Risk is the probability that the hazard will actually result in injury or disease. Can you and your team identify, assess and act upon hazards and risks within your workplace? Allow CST Business School to guide you through this potentially litigious field. Details... Professional Customer Service for Professionals Have you considered the high cost of landing new customers compared to the high profitability of a loyal customer base? How much effort and energy do you dedicate to retaining your existing customers? It is not sufficient to have customers that are merely satisfied. Profit and growth come from customers that boast about your product or service. The loyal customer. This program will help you learn and understand the importance of an effective customer service strategy. Details... Armed Holdup Awareness What can be done to deter a potential robbery BEFORE an incident? What should you, your work colleagues and staff do DURING an incident? What are the correct procedures to employ AFTER an incident? These questions (and more) are answered as you learn and understand safe work systems relevent to a robbery occuring within your work environment. Details... Counter Terrorism Awareness Few people would argue the world changed forever on September 11 2001. The task is now at hand to minimise the impact of the 'war on terror' on our business and personal endeavours. Details... Conflict Resolution Be it face to face, on the phone, by email or even by text message you are potentially subject to conflict many times every day. In some cases, poor personal management of conflict can fuel harassment, workplace bullying or perhaps worse. Consider for a moment, a work colleague, associate, friend or family member who never seems flustered, angry, frustrated or vexed no matter how intense the situation might be. Would you like to remain equally calm and maintain your professional standards? Details... Personal Safety for Women Of all the training programs provided by CST, we would be delighted to have no requirement to provide personal safety training for women. It may be construed as a somewhat sad indictment on our society that such training is not only available but becoming more necessary. It is response to continued and increasing reports of rape, sexual assault and violence toward women that CST has developed this training program. Details... Legal Awareness Shop assistants, customer service staff, store security, management, checkout operators, indeed all personnel working in a business environment that may involve theft of money or goods by members of the public need to understand their rights and obligations under the law.
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