  |
Email:
Information info@training-1.com Administration admin@training-1.com You may use the course inquiry form instead of emailing if you wish [inquiry form]   
The latest CST newsletter is out now! All the latest information and events.  |
Corporate
Security Training CST Business
School CST Industrial
Certificate IV in Business (Frontline Management)
Certificate IV in Business (Small Business Management)
Certificate IV in Security and Risk Management
Diploma of Security and Risk Management
Professional Development Training Programs:
Introduction to Effective Time Management
Effective Working Relationships
The Effectiveness of Teamwork
Capitalise of Continuous Improvement
Introduction to Project Management
Introduction to Risk Management
Operational Planning
Leading your Workplace
Health & Safety in the Workplace
Professional Customer Service for Professionals
Armed Holdup Awareness
Counter Terrorism Awareness
Conflict Resolution
Personal Safety for Women
Legal Awareness
|
  Professional Customer Service for Professionals
Have you considered the high cost of landing new customers compared to the high profitability of a loyal customer base? How much effort and energy do you dedicate to retaining your existing customers?
It is not sufficient to have customers that are merely satisfied. Profit and growth come from customers that boast about your product or service. The loyal customer.
This program will help you learn and understand the importance of an effective customer service strategy.
Please click here for course dates, pricing & location information
Price Contact CST Business School for a price customised to suit your requirements. Upgrade Ask CST Business School about upgrading to a Nationally Recognised unit of competency; BSBCMN410A Coordinate Implementation of Customer Service Strategies from the Certificate IV in Business (Frontline Management) qualification. Enquiry
If you have any questions you would like to ask our team please don't hesitate to contact
us by email or use our enquiry form.
Or Office Phone: (07) 3852 4688 Office Fax: (07) 3852 6288 PLEASE VIEW THE LICENSING INFORMATION HERE
|